Retention problems rarely start on resignation day
By Linda Parker, General Manager – Selection Panel and HR Consulting Services, Eden Ritchie Recruitment
They usually begin much earlier, sometimes during recruitment.
If the role isn’t clearly scoped, if career pathways aren’t discussed, or if expectations are oversold, disengagement builds quietly.
The strongest hiring outcomes happen when organisations are upfront about what the role involves, the opportunities and the pressures.
Alignment at entry drives retention later.
“From my experience working with government departments, retention challenges often trace back to the earliest stages of recruitment and onboarding. Some people value a structured introduction to a role, while others are comfortable jumping in and learning as they go. What matters most is clarity, when expectations, scope, and opportunities are communicated honestly from the start, people are far more likely to stay engaged.”
To meet the Leadership Team at Eden Ritchie, visit us at Eden Ritchie Recruitment
